Customer Identification Program Training

  • Included with Regulatory Basics course
  • AI authoring tools for easy customization
  • Additional languages available
  • Meets accessibility standards
  • Auto-save training, mobile-friendly
  • Deliver on Ethena or your LMS (SCORM)

Course Summary

Master the "Know Your Customer" essentials required to verify identities and prevent fraud during account opening. This training provides a step-by-step guide to complying with federal CIP regulations in everyday banking.

Included Modules:

What Is a CIP and Who Needs One?

Introduces the Customer Identification Program, the BSA/USA PATRIOT Act requirement that banks verify customer identities when opening new accounts.

What CIP Rules Require: Part One

Covers the core CIP elements, including collecting a name, date of birth, address, and identification number from each new customer.

What CIP Rules Require: Part Two

Explains how institutions verify customer identities, keep required records, and check applicants against government lists of known or suspected terrorists.

CIP Violations and Consequences

Outlines the regulatory penalties, enforcement actions, and reputational harm that result when a financial institution fails to meet its CIP obligations.

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Learning and compliance with AI at the core

Your training copilot

Built-in AI uses your policies and prompts to customize Ethena’s top-rated content painlessly, while controls keep you compliant.

AI authoring

Assignments automated

Sync HRIS data to automatically deliver the right training to the right learners with automatic reminders. No more spreadsheets.

Assignment automation

Localized content

200+ modular courses meet local, state, and country legal requirements, with fast and free translations available in dozens of languages.

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