
Streamlined case management for better outcomes
Turn concerns into clarity with Ethena’s case management system. From multi-channel intake to advanced triaging and reporting, our customizable platform helps you manage sensitive issues with speed, accuracy, and empathy — all while staying audit-ready.

A seamless path from report to resolution
Admins trust our case management platform to help their teams capture a wide variety of concerns and manage them with care, guaranteeing every report is addressed and resolved. With flexible intake flows, smart routing, and customizable configurations, every report gets where it needs to go — with no time wasted.Â

Centralized access to all case documentation
Our case management system acts as a single source of truth, giving you instant access to case details, progress updates, and the ability to seamlessly collaborate across teams. Keep investigations on-track, even if team members or stakeholders change.

Build reporter confidence through bi-directional communication
Give employees a system they can trust — one that won’t let their concerns fall through the cracks. Ethena’s secure communications system makes it easy for admins to follow up, ask clarifying questions, and keep reporters informed throughout the resolution process.Â
Whether a report is anonymous or named, employees know their voices won’t disappear into a void — building confidence in your investigation process.

Customizable intake that meets every organization’s needs
From financial misconduct to discrimination concerns, every organization faces unique cultural challenges. Ethena’s flexible intake system lets you create your own categories, build forms with custom questions, and assign multiple owners — so you get the right information from the start and route it to the right people.

Stay audit-ready with an always-available paper trail
With Ethena, every case can be tracked with unique IDs, time-stamped logs, and resolution options tailored to your needs — so you can respond quickly, document thoroughly, and stay audit-ready at all times.
This ensures your investigation process remains fully compliant with legal and regulatory requirements, including those outlined in SOC II, SOX, SB 553, The EU Whistleblower Directive, Retail Worker Safety Act, and the DOJ’s ECCP.








Let's build a better workplace together
With powerful compliance training tools and engaging content, Ethena is helping employees navigate tricky situations, solve problems, and view HR as a trusted partner.
Schedule time with a member of our team to learn more about our compliance training platform and courses.
