Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions

How much does Ethena cost?

Ethena is priced per learner. For Customers on our Standard plan, the cost is $20 per learner per year for Ethena’s Harassment Prevention course or $50 per learner per year for Ethena’s full course catalog.

Customers on the Premium plan can access either individual courses or the complete catalog of courses for a flat annual fee. Contact sales for Premium pricing.

Will I be charged when entering my credit card info?

Yes, your card will be charged when you click the Buy button after indicating your learner count and selecting your course package. To preview content before purchasing a subscription, check out the course catalog here.

Does Ethena’s Harassment Prevention training meet US state requirements?

Ethena’s Harassment Prevention course is designed to align with all US state requirements including California, New York, New York City, Delaware, Connecticut, Maine, Illinois, & Chicago.

Ethena training also works well for global audiences! The course meets training requirements in Australia, Belgium, Brazil, Canada, India, Spain, Taiwan, and many more countries.


Do I need to sign a contract before starting?

If you’re on the Standard plan: no. If you’re on a Premium plan: yes.

My company has employees all over the world. Can Ethena work for us?

We work with outside counsel to research and review our content, making sure it hits state- and region-specific regulations. Check out the Training section of our website to learn how our content works for global audiences.

How does Ethena assign training to ensure everyone gets the correct training?

Short answer: tech wizardry. The Ethena platform is incredibly flexible, built to send the right training to the right people, automatically, based on characteristics like location, management level, etc. You can also manage your course settings manually if you are so inclined.

Does Ethena offer customizable e-learning courses?

We offer a wide range of configurable course settings to our Premium customers. Contact sales to explore your options.

My company has lots of contractors. Can they train on Ethena?

Yes! You can add team members manually, via CSV upload or manage them with an integration. Contractors and interns included!

Can I preview the training content before purchasing?

Sure! A full list of our courses and sample course content is available on the course pages. Request a sample training on these pages to check out Ethena training content.

How much time does it take to set up and manage Ethena on an ongoing basis?

Ethena is highly automated to save admins time! Standard users can expect to spend about an hour setting up Ethena and about thirty minutes a month reviewing reporting stats, reminding team members to train and adding new team members.

For Premium customers, integrations, SSO and course customization can add extra time to the setup process. You will have a dedicated Customer Success Manager to guide you through the process, and our Support team is available for technical issues with response times generally within 24 hours.

How often does Ethena update the course content?

We conduct content and legal reviews of our courses on an ongoing basis to ensure our content stays fresh, relevant, and legally sound. We do multimedia enhancements and refreshers on our courses often to bring you the best content from the brilliant minds that make up our creative team.

Does Ethena provide live/in-person training?

Ethena’s training is virtual only, designed to meet learners where they are. We have found that virtual, self-paced training gives learners a better experience, increases engagement, and is more likely to be retained.

Does Ethena offer SSO?

Yes! SSO is available to Premium customers.

Is there a minimum number of users required to use Ethena?

We serve companies as small as 1 employee. For companies under 100 learners, we recommend the standard plan, and self sign-up.

What kinds of integrations or user management options do you offer?

We offer self-serve integrations with Rippling, Gusto, BambooHR and ChartHop. Premium customers have access to additional HRIS integrations like UKG, ADP, Paylocity and Workday, and dozens more, as well as LMS integrations with Docebo and Degreed. We also integrate with Slack for training notifications! Check out this article to find out what integration offerings are available for your company.

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General communication
For general queries, including partnership opportunities, please email [email protected].
Product or Account Support
We’re here to help! If you have technical issues contact [email protected].