The Telemarketing Consumer Fraud and Abuse Protection Act Training

Included with Regulatory Basics course
AI authoring tools for easy customization
Additional languages available
Meets accessibility standards
Auto-save training, mobile-friendly
Deliver on Ethena or your LMS (SCORM)

Course Summary

Protect your company from the steep penalties of the Telemarketing Consumer Fraud and Abuse Protection Act by mastering outreach rules. Learners will understand the requirements for disclosures, call times, and honoring "Do Not Call" requests.

Included Modules:

What Is the Telemarketing Act?

Introduces the Telemarketing and Consumer Fraud and Abuse Prevention Act, the federal law that directs the FTC to regulate telemarketing and curb deceptive sales calls.

What the Act Requires: Part One

Covers core duties under the Act’s Telemarketing Sales Rule, including honest disclosures, calling-time limits, and respect for consumer do-not-call requests.

What the Act Requires: Part Two

Continues the Act’s requirements, addressing prohibited misrepresentations, recordkeeping, payment rules, and added safeguards against abusive telemarketing practices.

Consequences of Violations

Explains the penalties for breaking the Act, including FTC enforcement actions, civil fines, and the legal and reputational fallout of noncompliance.

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