Fair Debt Collection Practices Act Training

  • Included with Regulatory Basics course
  • AI authoring tools for easy customization
  • Additional languages available
  • Meets accessibility standards
  • Auto-save training, mobile-friendly
  • Deliver on Ethena or your LMS (SCORM)

Course Summary

This mini-course introduces the Fair Debt Collection Practices Act (FDCPA), the federal law that protects consumers from abusive, deceptive, or unfair debt collection practices. Learners will understand who must comply, the rules governing communication and conduct, and the rights consumers have when dealing with collectors. With practical examples and clear guidance on penalties for violations, it equips employees to recognize and follow FDCPA requirements.

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Learning and compliance with AI at the core

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Localized content

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