Hotline & Case Management

When employees raise concerns — whether it’s about workplace conflict, discrimination, policy violations, or anything in between — how does your HR team respond? If your answer involves digging through...

If something felt off at work — maybe you overheard a manager making discriminatory comments, or noticed a pattern of suspicious financial reporting — would you know what to do?...

Workplace investigations are complex processes that often involve gathering evidence, interviewing witnesses, and making critical decisions. One of the most important aspects of these investigations is thorough documentation. Effective documentation...

Workplace investigations are critical to maintaining a fair and compliant work environment. Whether it's an allegation of harassment, discrimination, policy violations, or any other misconduct, an effective investigation requires collecting...

The phrase “if it ain’t broke, don’t fix it” applies to quite a few situations, but selecting and implementing an employee hotline and case management tool simply isn’t one of...

Effective case management is a cornerstone of a well-functioning HR department. It provides structure and transparency when handling employee issues, ensuring that problems are addressed fairly, efficiently, and in compliance...

Disclaimer: This article does not constitute legal advice, nor does it contain every detail or requirement of the applicable laws. It is provided solely for informational purposes and is not...

Incident reporting is a critical component of workplace safety and compliance. Whether it’s a minor accident, a near-miss, or a more serious event, having a robust incident reporting system in...

No matter what kind of business you run, the ability for employees to report incidents of misconduct, harassment, discrimination, or other workplace issues is crucial for maintaining a healthy and...

For any employer, creating a workplace culture of openness, trust, and accountability is critical. One effective tool that companies today are increasingly leverage is the employee hotline. This confidential communication...