We’ve all been there: Employees expecting their managers to solve their problems for them, treating HR like the therapist we never signed up to be, and getting mad when they learn that, actually, it’s not the company’s job to wait on their beck and call.
So how do we fix it? In this session, we break down how to cut through the drama with tips, frameworks, and language that build a culture where employees show up with solutions vs problems, lead with empathy vs assumptions of bad intent, and foster an environment where everyone is enabled to thrive.
We've all been there: Employees expecting their managers to solve their problems for them, treating HR like the therapist we never signed up to be, and getting mad when they learn that, actually, it's not the company's job to wait on their beck and call.
So how do we fix it? In this session, we break down how to cut through the drama with tips, frameworks, and language that build a culture where employees show up with solutions vs problems, lead with empathy vs assumptions of bad intent, and foster an environment where everyone is enabled to thrive.
Speakers:
- Hebba Youssef (Founder & creator of I Hate it Here & CPO, Workweek)
- Melanie Naranjo (CPO, Ethena)
What you’ll learn:
- Why employees set managers up to fail (and how to stop it before day 30)
- How to teach managing up without it sounding like corporate therapy
- What separates employees who thrive from ones who spiral and blame everyone else
- How to make career ownership part of onboarding, not a year-two fire drill
- What to say when an employee's expectations are completely out of touch
You should tune in if:
- Done being the therapist every time an employee doesn't get what they expected
- Building programs that hold employees accountable, not just their managers
- Ready to set expectations that actually stick