Compliance That Works at Scale: AlertMedia’s 100% Completion Story with Ethena

In this edition of How We Tackle People Stuff, Ethena’s Chief People Officer Melanie Naranjo chats with Charissa Stowers, Senior Director of Learning and Development at AlertMedia, about transforming compliance training from a clunky obligation into a culture-building asset.

🧑‍🚀 Learning with Impact, Not Just for Legal
When Charissa joined AlertMedia, compliance training wasn’t just outdated—it was virtually nonexistent. As the company doubled in size, she knew they needed a modern solution that reflected their people-first culture. Enter Ethena. With values-aligned tone and mobile-friendly microlearning, Ethena made legal compliance feel human—and achievable.

🌎 Inclusive Learning for a Hybrid, 24/7 Team
AlertMedia supports diverse roles, time zones, and workflows. Ethena’s flexibility—start on a laptop, finish on your phone—empowered employees to complete training on their terms. From DEI content to harassment prevention, learners felt seen and respected across the board.

💬 Content That Feels Like Your Culture
What stood out for Charissa? “Ethena feels like a reflection of our culture.” That included tone, format, and responsiveness to feedback. When an accidental push of a DEI module (“DEI by the Numbers”) earned the most glowing feedback to date, it validated that relevant, well-timed training resonates.

🧰 Scaling L&D with Tiny-But-Mighty Teams
Ethena’s Slack nudges, automation, and turnkey implementation enabled a lean L&D team to move fast and stay nimble. “We’re small but mighty—and this helps us embed learning without high lift,” said Charissa. High engagement, low maintenance.

🛠️ Pilot Power: Building Together with Course Builder
Early in their Ethena journey, AlertMedia piloted Course Builder, consolidating custom L&D content under one roof. No more scattered links or multiple logins—just a unified learning hub that simplified operations for admins and employees alike.

🚀 Smooth Launch, Lasting Lift
Charissa’s message to hesitant buyers? “It was incredibly smooth. The onboarding was turnkey, and the employee experience is night-and-day from traditional compliance.” From 0 to 100% compliance (and 100% positivity!), it’s clear: this wasn’t just a rollout—it was a revolution.

🎧 Tune in to hear how AlertMedia built a culture of learning, not liability—and how even the most skeptical teams can turn training into something employees actually want.

Duration: 17 minutes