Admin Log In Let's Talk

UK Fair Treatment of Customers

  • Satisfies U.K. legal requirements
  • AI authoring tools for easy customization
  • Additional languages available
  • Meets accessibility standards
  • Auto-save training, mobile-friendly
  • Deliver on Ethena or your LMS (SCORM)

Course Summary

This training course helps your organization meet UK regulatory standards by turning the duty to treat customers fairly into measurable, everyday behaviors. It shows how to spot vulnerable customers, design inclusive and empathetic touchpoints, and ensure that all communications and systems avoid unfair outcomes. In just ~5 minutes, it arms your team with the tools to embed fairness into your products, services, and customer experience.

I love the examples you provided. These happen in REAL LIFE!

— Ethena Learner

There’s corporate training with jokes that are actually good?!

— Ethena Learner

Great stuff 👏 truly magical

— Ethena Learner

Learning and compliance with AI at the core

#

Your training copilot

Built-in AI uses your policies and prompts to customize Ethena’s top-rated content painlessly, while controls keep you compliant.

AI authoring >

#

Assignments automated

Sync HRIS data to automatically deliver the right training to the right learners with automatic reminders. No more spreadsheets.

Assignment automation >

#

Localized content

200+ modular courses meet local, state, and country legal requirements, with fast and free translations available in dozens of languages

See courses >