Know Your Customer (KYC) Training

  • Included with Regulatory Basics course
  • AI authoring tools for easy customization
  • Additional languages available
  • Meets accessibility standards
  • Auto-save training, mobile-friendly
  • Deliver on Ethena or your LMS (SCORM)

Course Summary

Know Your Customer (KYC) is a key part of preventing financial crime by verifying identities and monitoring customer activity. In this course, you’ll learn when KYC applies, what’s required—from collecting ID to conducting due diligence—and how to respond when something doesn’t look right. By the end of this course, you’ll understand how strong KYC practices help keep both your organization and its customers safe.

Included Modules:

What is KYC?

Introduces Know Your Customer, the BSA/USA PATRIOT Act practice of verifying who customers are to prevent money laundering, fraud, and terrorist financing.

Who Must Follow KYC?

Explains which financial institutions and covered businesses must run a Customer Identification Program under the BSA, and the staff responsible for it.

When Does KYC Apply?

Covers the moments KYC kicks in, from opening new accounts to ongoing monitoring, and when added due diligence on higher-risk customers is required.

KYC Requirements

Outlines what a compliant Customer Identification Program must collect and verify under the BSA, including name, date of birth, address, and ID number.

KYC Steps

Walks through the core KYC process: identifying the customer, verifying their identity, screening against watchlists, and monitoring activity over time.

KYC Violations

Describes what counts as a KYC failure under the BSA and the regulatory penalties, enforcement actions, and reputational harm that can follow.

"Ethena helped us embed clear standards directly into how we operate and grow. That's what designing for trust at scale actually looks like."

Jacob Leon Beier Chief Compliance Officer & Counsel, TriMark USA

"I needed to train 500 people on side agreements in two weeks. Ethena made it happen — custom content, quick turnaround, no drama."

Darryl Cyphers, Jr. Senior Director of Legal Compliance, Klaviyo

"Making a custom training used to take hours. Now, it's as easy as uploading a PDF, and everything comes to you fully formatted. I was blown away."

Giovanna Travieso Lead-People Experiences & Growth, Magic Leap

Learning and compliance with AI at the core

Your training copilot

Built-in AI uses your policies and prompts to customize Ethena’s top-rated content painlessly, while controls keep you compliant.

AI authoring

Assignments automated

Sync HRIS data to automatically deliver the right training to the right learners with automatic reminders. No more spreadsheets.

Assignment automation

Localized content

200+ modular courses meet local, state, and country legal requirements, with fast and free translations available in dozens of languages.

See courses