Fair Debt Collection Practices Act Training

5 minutes
Included with Regulatory Basics course
Customize training content
Additional languages available
Meets accessibility standards
Auto-save training, mobile-friendly
Deliver on Ethena or your LMS (SCORM)

Course Summary

This mini-course introduces the Fair Debt Collection Practices Act (FDCPA), the federal law that protects consumers from abusive, deceptive, or unfair debt collection practices. Learners will understand who must comply, the rules governing communication and conduct, and the rights consumers have when dealing with collectors. With practical examples and clear guidance on penalties for violations, it equips employees to recognize and follow FDCPA requirements.

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