AODA Training (Accessibility for Ontarians with Disabilities Act)

All organizations in Ontario with one or more employees must provide AODA training to:

• All employees and volunteers, regardless of whether they are paid or unpaid, and whether they work full-time, part-time, or on a contract basis
• Individuals who help shape or develop the organization’s policies (such as managers, executives, directors, board members, or owners)
• Any third parties or external providers who deliver goods, services, or facilities to customers on behalf of the organization (such as external contractors)

Training is not required for employees who are based outside of Ontario.

There is no set expiry or fixed validity period for AODA training under Ontario law. However, organizations must provide additional training whenever there are changes to their accessibility policies or when an employee’s job duties change in a way that affects accessibility responsibilities.

AODA training must be provided as soon as possible after an employee or volunteer joins the organization.

Additional training is required when there are changes to your accessibility policies or when an employee’s job duties change.

Although there are no set requirements regarding refresher training, organizations should ensure training remains current and relevant.

Yes. AODA training is mandatory for all organizations with at least one employee in Ontario, including businesses, non-profits, and public sector organizations.

Organizations of any size designated as a public sector organization, and businesses and non-profits with 50 or more employees are required to keep written records of all AODA training delivered. These records must include the date the training was provided, who attended, and the number of people trained. The recordkeeping requirements are also applicable to the Government of Ontario and Legislative Assembly.

AODA training helps organizations meet legal requirements while fostering a more inclusive, respectful workplace. It ensures employees understand how to identify and remove barriers for people with disabilities and in doing so improving customer service, team culture, and compliance. Training is essential to creating a workplace where everyone can fully participate.